The Ideas Exchange: Free Educational Seminars
Once again in 2012, visitors, delegates and exhibitors will have the opportunity to learn from the experiences of the sector’s leading providers, partners and suppliers. The Ideas Exchange FREE seminars will offer practical tips and innovative solutions to the asset management and service delivery issues facing you and your organisation.
Below you can find the 2011 Ideas Exchange timetable - you can download presentations from the sessions here.
| Theatre 1 | |
| 10.15 – 11.00 | Time is money Assessing your back office processes and procurement methods can lead to moreefficient working practices. Streamlining labour intensive processes will have financial as well as time saving benefits. Tuesday - Gary Stephens, Procurement Director, Orbit Group Wednesday - Archie Seth, Procurement Manager, Orbit Group and Samantha Grimes, Category Manager, Procurement for Housing Thursday - Samantha Grimes, Category Manager, Procurement for Housing |
| 11.30 – 12.15 | Know your stock Do you know the true condition of your stock? Up-to-date intelligence on stock and its condition is vital when managing assets and guides commercial decisions on stock refurbishment, major repairs and ultimately, impacts on your bottom line. Tuesday - The practitioner perspective - managing the process on a limited budget Richard Baines, Director of Sustainable Development, Black Country Housing Group Wednesday - James Sparrow, Director and Head of Savills Public Sector and Greg Wheeler, Director - Housing & Public Sector, Savills Thursday - Case Study One: Planning and delivering for the largest house modernisation programme in Europe - Iain Duff, Business Development Manager, GHA Case Study Two: The traditional approach to asset management is changing to a more proactive and stock analysis-based approach: Challenges and impacts for the organisation - John Barnes, Head of Asset Management, Housing Solutions |
| 12.45 – 1.30 | Ensuring a 360° solution for your ICT requirements You require a fit for purpose IT solution offering real benefits and an ROI to your organisation. How do you navigate the complexities of integration, reliability, timescales, current and potential requirements, support, and data quality when considering an ‘off the shelf’ or bespoke solution? Tuesday and Thursday - Daily presentations from Capita together with their clients’ experiences Wednesday - Aidan Dunphy, Product Manager, Orchard Information Systems |
| 2.00 – 2.45 | A responsive repairs service Driving improvement into your maintenance services ensures maximum user benefit as well as delivering a commercially viable, professional service. Which road do you take - DLO or outsourcing? Tuesday - Speaker one: Paul Reader, Director, MITIE. Speaker two: Phil Pemberton, Director for Property Services, Plus Dane - Phil was responsible for setting up a DLO to service 7,000 properties across 9 Local Authority Areas Wednesday - Bringing the best of the public and private sectors together without outsourcing your DLO or repairs service - Epping DC innovative new in-sourcing contract arrangements for its repairs service are presented - ‘It’s like a JV or a strategic service delivery partnership but without all the fuss and with all the benefits.’ Paul Pledger, Assistant Director of Housing (Property), Epping Forest DC, Neil Thody, Managing Director, Cameron Consulting and Mike Gammack, Director (In-sourcing), Mears Group Thursday - Speaker one: Speaker from Mitie Speaker two: Phil Pemberton, Director for property Services, Plus Dane. Speaker two: Phil Pemberton, Director for Property Services, Plus Dane |
| 3.00 – 3.45 (Tues & Weds only) | Empty properties cost money: turning round voids Improving your performance on turnaround times offers efficiency savings and maximises your income. How can you make the right decision: To dispose of your most expensive properties or to quickly and effectively spend the right amount repairing the others? Tuesday and Wednesday - Brian Donald, Business Development Director, SitexOrbis and Chris Joynes, Head of Agency Services, Fabrick Housing Group |
| Theatre 2 | |
| 10.30 – 11.15 | Achieving PassivHaus standards - existing stock and new build You could start at the very beginning building to low energy standards or you can take on the mantle of the thermal renovation of existing stock. What are the challenges and how do you monitor their success? Tuesday - Case Studies: Hastoe HA Passivhaus new build and Evolve Volumetric construction system in Hartlepool. Nigel Banks, Head of Sustainable Solutions, Keepmoat. Passivhaus Refurb: Applying Passivhaus building principles in low carbon housing refurbishment. Allan Thompson, Construction Director, Gentoo Wednesday - Case Studies: TSB Retrofit for the Future project and Affinity Sutton’s FutureFit project. Nigel Banks, Head of Sustainable Solutions, Keepmoat. Passivhaus New Build: Experiences of building true Passivhaus homes with formal accreditation, as well as Level 6 new homes. Allan Thompson, Construction Director, Gentoo Thursday - Caroline Mostowfi, Solicitor, Devonshires and Mark Elton, Associate Director and Head of Sustainability, ECD Architects |
| 11.45 – 12.30 | Cashing in with clean energy The Government is committed to increasing the proportion of energy generated from renewable sources. How can you benefit from Feed-in Tariffs and the Renewable Heat Incentive? An evaluation of the best renewable energy systems and the financial payback available. Tuesday - Tackling fuel poverty in social housing: using the Feed-in Tariff and other mechanisms to deliver real, lasting change. Stuart Margerrison, Director of Strategy Partnerships, British Gas Community Energy Wednesday - Steve Wilkinson, Head of Technical Sales, Carillion Energy Services and Vince Wedlock-Ward, Sustainability Motivator, Southern Housing Group Thursday - Andrew Cooper, Director of Advice and Policy, Yorkshire Energy Services. Lucy Watson, Energy Efficiency Officer, Leeds Federation Housing Association |
| 1.00 – 1.45 | Practical steps towards fire safety Assessing the risks of existing buildings as well as new methods of construction, meeting your responsibilities, raising resident awareness and engaging with stakeholders to make your homes as ‘safe as houses’. Tuesday and Wednesday - Mark Drury, Partner at Morrison shares his experience and knowledge together with his health and safety partners Thursday - 1.15 to 2.15 - Please note change of venue to Queens Suite 2 where the session will include the launch of the CIH Practice Brief - fire safety for housing |
| 2.15 – 3.00 | Next generation homes Registered Providers are improving the quality and appearance of the environment with ingenious, sustainable developments. But one of the biggest challenges is to beat the resistance to change amongst residents and educate communities on the environmental benefits and energy saving potential. Communication is key: Training your staff and residents to understand energy performance and the potential for savings Tuesday - Andrew Eagles, Managing Director, Sustainable Homes Wednesday - The newly launched EnergyFit programme will explore how to best engage residents in energy efficient behaviours and what impact can be delivered through education alone. Susie Ward, Group Environmental Sustainability Manager and Alexandra Willey, Project Manager, FutureFit Thursday - Richard Lupo, Sustainability Consultant, Sustainable Homes |
| 3.15 – 4.00 (Tues & Weds only) | Engaging front line staff and residents Alternative methods of communication to empower, build awareness and generate greater understanding. Seminars presented by AFTA Thought Training Consultants: Challenge perceptions and deliver critical messages with lasting impact. Tuesday - Making a cultural change for the better - messages around diversity. Wednesday - Exploring the interconnectivity of Safeguarding, organisational values and customer service excellence standard criteria. How to convey difficult messages to staff and tenants in a sensitive and meaningful way. |
| Please click here to download presentations from the 2011 seminars |
